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m5286ebbr608's avatar
m5286ebbr608
3 years ago
Solved

Account turned minor / underage

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Tried in several Android devices OS Version MIUI 12.5.8 and others (Samsung) A...
bug
  • m5286ebbr608's avatar
    m5286ebbr608
    3 years ago

    Logged in and... problem solved!!

    When logged in a pop up screen asked for my date of birth, introduced it and now everything works again!!

    Thank you so much support team for your interest in my issue.

Mockingbirdking's avatar
Mockingbirdking
2 years ago

Me too!

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
2 years ago

You must be 18 years old in order to see/access EA Connect button, regardless of geo-location. You are under 18 according to your account information. If the date of birth on your account is incorrect, please reach out to EA Help.

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