Apple Gift Card Promotion

I just posted this two hours ago and it seems to have disappeared for some reason. Back in May I successfully redeemed the $25 gift card promotion, but I got an error code when I attempted to redeem the $50 gift card, saying to wait 7 days for an email which never came. I contacted EA support and Apple support, both of which were unhelpful. I'm wondering if there's any way to contact someone at Capital Games directly with this issue because it has been a long time now. I have picture proof of the error code and my receipt that I uploaded in my previous post that is gone.