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GhostsGoblins's avatar
6 years ago
Solved

Attack Buttons Disappeared

I'm currently doing the geo-tb in star wars galaxy of heroes and for some reason my attack buttons wouldn't show in the bottom right of the screen.

So I've had to quit and restart the game (after 15 minutes just incase they came back) which intail means I only registered 2 wins out of 4 instead of the 4/4 wins which I normally get resulting in me losing half my points. As this is a guild activity I feel it's not fair on the others and myself for potentially losing a star.

I'm not a happy bunny.

I've added a couple of screenshots just to show I'm not lying

  • Greetings,

    I am sorry to hear that you lost that amount of Points.

    The Issue with the “disappearing buttons“ is already known by the studio. The problem is that they need further investigation to understand what has caused this Issue, therefore they have implanted something that helps them to detect the exact problem and then release a second update for the fixes.

    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/215083/tentative-title-update-next-week#l...

    I don’t know if there will be a compensation, but as this problem has cost multiple players Points I could imagine that there will be a compensation for all players.

    Regards.

8 Replies


  • It's happened to me once today & once in the first stage. Very frustrating!

  • Perdió 4 fases del hoth por esa misma circunstancia. Es apenante no poder jugar señores.

  • CEO_Rago's avatar
    CEO_Rago
    Hero (Retired)
    6 years ago

    Greetings,

    I am sorry to hear that you lost that amount of Points.

    The Issue with the “disappearing buttons“ is already known by the studio. The problem is that they need further investigation to understand what has caused this Issue, therefore they have implanted something that helps them to detect the exact problem and then release a second update for the fixes.

    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/215083/tentative-title-update-next-week#l...

    I don’t know if there will be a compensation, but as this problem has cost multiple players Points I could imagine that there will be a compensation for all players.

    Regards.

  • @CEO_Rago I too have experienced this issue and have had a distinct lack of help from EA Customer Service. Would appreciate a full resolution to the issue and appropriate compensation as for me this has been affecting Territory Battles and Grand Arena.
  • Buttons disappeared during p3 of my guilds HST raid, lost out on a top 5 finish!! At least I took a screenshot... 😡

    Apparently going from Auto,basic (this time) to manual has an issue. This has happened before 

  • Bertman78's avatar
    Bertman78
    Seasoned Novice
    6 years ago

    This just happened to me during Phase 3 of Geo Tb.  Only got to hit the button to bring up the rocket droid and the buttons went away.  Haven’t missed a 4/4 on this battle in 2 months, now I’ve gotten 0/4.  Super unhappy.  Feel as though my entire guild should get an entire reward tier higher as a result.

  • MaraEx's avatar
    MaraEx
    Rising Scout
    6 years ago

    Current update already (Nov 9) and still I get missing attack buttons. Nute applies extortion and TM on all characters are frozen. None have 100% TM.

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