Forum Discussion

blerp99's avatar
blerp99
Rising Novice
8 days ago
Solved

Bad batch LSB gone

I tried to purchase this from the PC client. The blank screen came up and didn't load. I hit esc and when it asked if I wanted to cancel the purchase, I said no. Now the LSB doesn't show up anywhere. I would like to get this but it's gone from the webstore, the mobile client, and now the PC client. Ally code: 763993463

  • Hi there. We are aware of this and investigating it. Thanks!

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi there. We are aware of this and investigating it. Thanks!

  • blerp99's avatar
    blerp99
    Rising Novice
    8 days ago

    Thanks for the update! Best of luck tracking it down

  • its most likely stuck in your basket - I had that with the geo one before

  • cbo97's avatar
    cbo97
    Seasoned Newcomer
    8 days ago

    Any idea how to fix it? My bad batch lsb is missing.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hello. An advisor will nee to help with this. Please follow the instructions here for opening a case. Thank you.

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