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Miroingswgoh's avatar
Miroingswgoh
Newcomer
28 days ago
Solved

Banned account

Good evening. My account is blocked. Yes, I admit that I really used a third-party app, and I deserved to be blocked. I used to get characters offline using a third-party app. But it's been about a year and a half, and I want to get back into this game. I understand that it's impossible to unblock the account, so I would like to ask that it be simply deleted. So that I can create a new account with the same email address. I would be happy if that is possible. Because I can't make a new one account with Apple ID. Thank you https://swgoh.gg/p/964394865/

  • Hey Miroingswgoh​,

    In this case you'd need to get in touch with support to see what's possible in that regard as we're unable to make any changes via the forums.

    You can follow these steps to get started with that process so the support team can take a look at what options may be available.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hey Miroingswgoh​,

    In this case you'd need to get in touch with support to see what's possible in that regard as we're unable to make any changes via the forums.

    You can follow these steps to get started with that process so the support team can take a look at what options may be available.

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