As another guy posted I bought the five pack and did not get the initial shards you would get from r5d4. Instead I got the usual character gear screen after restarting the game I am now missing a significant amount of shards as I did not getthe usual start up shards!! Please help!
Ally code 262265144
Still not fixed me me either
No, nothing yet. This really suvks i hope they correct it and also compensate properly as I also lost additional shards because I could only do stage 3 despite spending over 10k crystals
Has anyone had any updated? Or has anyone had their shards? I’m still waiting despite raising multiple tickets in game. Just getting fobbed off being told they are aware of the issue.CG_Meathead please can you help?
Guys please I already lost on so much shards. This sucks especially given its occured arround the new era. Please help!!!!
CG_Meathead do you have any view on this issue?
Yes it's pretty ridiculous that a clear error that is affecting multiple players is just completely being ignored... Leaves a bad taste in the mouth... I have also been reaching out to the in game support but not getting much from their either other then a message that they are aware of the fact that other people have been reporting the issue... The longer this goes on the more we fall behind...
You can raise the ticket ingame when you click on the configurations symbol. But I haven neither seen a response here nor there. And I already lost the first round of materials for the higher event tier. This really sucks heavily...
Hello Dave, I also thought they would be more responsive on here. I play mobile IOS only. Where do I go to raise a ticket in game? Thanks
I thought they are usually more responsive here??
Not sure if any of you filled out the in game help ticket. You need to check back as this is where they communicate. I was told they are aware of the issue but aren’t sure when I will get anything resolved. I also wasn’t told what that would be. Hope this helps
Community ManagerCommunity Manager