I'm not angry, I'm just used to being disappointed by today's standards and in particular CG's lack of communication / involvement with its customers.
I've have several decades of being angry, it doesn't get you anywhere.
I've shared with them the bugs / issues, but we're not all techno geeks that can give exact technical issues.
Wealth management, stocks, shares, management consultancy - sure that's my forte, but I shouldn't have to spend time debugging things on a game I enjoy playing (mainly in the boardroom... or should that be bored-room?) [I injected that humour to soften my tone of my message!].
I appreciate that software issues are hard to find, but like anything that is built, whether it is a production line, drugs, concrete or anything else, there needs to be some timely and visible understanding/acknowledgement of the issue, and more overt path to solutions.
One simply shouldn't release things that have not been pressure tested enough or full due-diligence performed.
with the change of the game engine, i've been getting new crashes very frequently.
1st type: most often in fleet arena battles. most of the crashes are instant and do not include an error at all. the app just closes.
2nd type: in random game menus, my buttons will no longer work. the game screen is just unresponsive to button clicking and forces me to close the app myself.
Spot on.
I don't like being treated like a mug. (British expression). Which currently is how I feel.
If people get angry they need to get to the root cause of it, and be brave enough to accept the criticism and yes you will get angry people but if the majority are placated then the rest will follow. You can't please everyone all of the time but if you can please a lot of people some of the time it's a much better strategy.
It's common decency and just normal customer service.
I would have liked a new raid. Being CG they'd probably had not been creative with it and done another copy and paste but still it would have shown something.
I don't understand the cryptic strategy. Sure, don't lay all your cards on the table, but also give us a clue. More people would be willing to invest in the game if they were more transparent and open.
