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Resmi9793's avatar
Resmi9793
6 years ago

Call for action on current crashing/freezing issue

Product: Star Wars: Galaxy of Heroes Platform:Android Tablet What type of device are you experiencing the issue with? Many OS Version Many Ally Code: (Find it here: http://bit.ly/AllyCode ) What...
bug
Resmi9793's avatar
Resmi9793
6 years ago
@GladOS-013 Yup. That was the reason. And they were very quick to respond to that.

Seems strange that I'm doing all the legwork here since then. If they would just tell us what else we could do to help, that would be a massive improvement on where we are right now.
Resmi9793's avatar
Resmi9793
6 years ago

Got a different error today aftr the Mon Mothma update downloaded.  Another memory allocation failure...

07-24 11:21:48.931 23793 24086 E AndroidRuntime: FATAL EXCEPTION: pool-9-thread-1
07-24 11:21:48.931 23793 24086 E AndroidRuntime: Process: com.ea.game.starwarscapital_row, PID: 23793
07-24 11:21:48.931 23793 24086 E AndroidRuntime: java.lang.Error: FATAL EXCEPTION [pool-9-thread-1]
07-24 11:21:48.931 23793 24086 E AndroidRuntime: Unity version     : 2018.4.19f1
07-24 11:21:48.931 23793 24086 E AndroidRuntime: Device model      : samsung SM-T810
07-24 11:21:48.931 23793 24086 E AndroidRuntime: Device fingerprint: samsung/gts210wifixx/gts210wifi:7.0/NRD90M/T810XXU2DRH1:user/release-keys
07-24 11:21:48.931 23793 24086 E AndroidRuntime:
07-24 11:21:48.931 23793 24086 E AndroidRuntime: Caused by: java.lang.IllegalStateException: Fatal Exception thrown on Scheduler.Worker thread.
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.internal.schedulers.ScheduledAction.run(ScheduledAction.java:62)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.schedulers.ExecutorScheduler$ExecutorSchedulerWorker.run(ExecutorScheduler.java:110)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:428)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at java.util.concurrent.FutureTask.run(FutureTask.java:237)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:272)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1133)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:607)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at java.lang.Thread.run(Thread.java:762)
07-24 11:21:48.931 23793 24086 E AndroidRuntime: Caused by: android.database.CursorWindowAllocationException: Cursor window allocation of 2048 kb failed.
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at android.database.CursorWindow.<init>(CursorWindow.java:108)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at android.database.AbstractWindowedCursor.clearOrCreateWindow(AbstractWindowedCursor.java:198)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at android.database.sqlite.SQLiteCursor.clearOrCreateWindow(SQLiteCursor.java:300)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at android.database.sqlite.SQLiteCursor.fillWindow(SQLiteCursor.java:138)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at android.database.sqlite.SQLiteCursor.getCount(SQLiteCursor.java:132)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at android.content.ContentResolver.query(ContentResolver.java:555)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at android.content.ContentResolver.query(ContentResolver.java:478)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.upsight.android.internal.persistence.OnSubscribeFetchByType.call(OnSubscribeFetchByType.java:49)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.upsight.android.internal.persistence.OnSubscribeFetchByType.call(OnSubscribeFetchByType.java:19)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:233)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:225)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:233)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:225)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:233)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:225)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:233)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:225)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:233)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:225)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:233)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable$2.call(Observable.java:225)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable.subscribe(Observable.java:8834)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.Observable.subscribe(Observable.java:8801)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.observables.BlockingObservable.blockForSingle(BlockingObservable.java:433)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.observables.BlockingObservable.first(BlockingObservable.java:160)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.upsight.android.analytics.internal.dispatcher.schema.LocationBlockProvider.fetchLatestLocation(LocationBlockProvider.java:119)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.upsight.android.analytics.internal.dispatcher.schema.LocationBlockProvider.get(LocationBlockProvider.java:91)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.upsight.android.analytics.internal.dispatcher.schema.Schema.getValueFor(Schema.java:133)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.upsight.android.analytics.internal.dispatcher.delivery.UpsightRequest$DefaultTypeAdapter.write(UpsightRequest.java:123)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.upsight.android.analytics.internal.dispatcher.delivery.UpsightRequest$DefaultTypeAdapter.write(UpsightRequest.java:108)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.google.gson.TypeAdapter$1.write(TypeAdapter.java:191)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.google.gson.Gson.toJson(Gson.java:661)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.google.gson.Gson.toJson(Gson.java:640)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.google.gson.Gson.toJson(Gson.java:595)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.google.gson.Gson.toJson(Gson.java:575)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.upsight.android.analytics.internal.dispatcher.delivery.UpsightEndpoint.send(UpsightEndpoint.java:189)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.upsight.android.analytics.internal.dispatcher.delivery.BatchSender$BatchSendTask.run(BatchSender.java:315)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at com.upsight.android.analytics.internal.dispatcher.delivery.BatchSender$1.call(BatchSender.java:220)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        at rx.internal.schedulers.ScheduledAction.run(ScheduledAction.java:55)
07-24 11:21:48.931 23793 24086 E AndroidRuntime:        ... 7 more
 
  • JumLx38's avatar
    JumLx38
    6 years ago
    @Resmi9793 could you tell again step by step how we get does logs? Tried to find, but I guess it might be different from phone to phone
  • Resmi9793's avatar
    Resmi9793
    6 years ago
    @JumLx38 This is standard on android... My original post covers it. Where are you struggling?

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