Forum Discussion
6 years ago
@wharp95 It is sad that no one wants to acknowledge this issue... I'm not sure what would make them pay attention at this stage. There's plenty of negative reviews on the store; it's not like we haven't raised it here. It's clearly not a priority for them.
I don't know if reporting the game will have any effect as I suspect it just gets fed into another data pipeline for machines to analyze until a significant pattern is found. And I suspect existing reports would have been enough for that (given that Google will already have auotomatic reports for crashes from many users). Do let us know if anything does come of this, though.
In the meantime, I'm having one last go at trying to quantify how to check the safety of playing a match on my device. If I can find a way to show when you are in danger, I'll post as my workaround for the bug.
If anyone else is interested, I'm using https://play.google.com/store/apps/details?id=com.spencerstudios.ramlogger to check free RAM on my device as I play. I hope to find a dangerous level at which point I will need to close and restart the game. Thus far I have got down to 300MB free and safely played a full battle.
I don't know if reporting the game will have any effect as I suspect it just gets fed into another data pipeline for machines to analyze until a significant pattern is found. And I suspect existing reports would have been enough for that (given that Google will already have auotomatic reports for crashes from many users). Do let us know if anything does come of this, though.
In the meantime, I'm having one last go at trying to quantify how to check the safety of playing a match on my device. If I can find a way to show when you are in danger, I'll post as my workaround for the bug.
If anyone else is interested, I'm using https://play.google.com/store/apps/details?id=com.spencerstudios.ramlogger to check free RAM on my device as I play. I hope to find a dangerous level at which point I will need to close and restart the game. Thus far I have got down to 300MB free and safely played a full battle.
wharp95
6 years agoSeasoned Veteran
@Resmi9793 Well, alone I don't believe it would mean something, there is no longer communication between CG and its community, except for the forum moderators, at least the one I reached answered to my message. I even tried to ask some compensation since I lost GL tickets with this bug to the customer support, but they said , they are not allowed to give any compensation for my case then I asked why, well, customer support closed the chat ... well done EA Help.
They don't want to hear any complain, they don't want to justify themself.
They killed a lots of SW game because they don't bring back enough money, well, I am done with this game and this unprofessional compagny.
They don't want to hear any complain, they don't want to justify themself.
They killed a lots of SW game because they don't bring back enough money, well, I am done with this game and this unprofessional compagny.
- wharp956 years agoSeasoned VeteranOne more thing, there is still new post with freeze/crash but since there is someone called EA_* replying to this post asking them to reinstall / reboot / ..., it is automaticaly accepted as a solution so I am wondering if the op didn't care anymore or it really fix the issue ...