Can’t log in to new phone
I’m trying to link my account on a new device (iPhone 11) from an old device (Samsung s10). After connecting through Facebook I keep getting the error “an unexpected error has occurred when linking a...
Forum Discussion
Hello,
Thank you for the clarification, that makes more sense. However, the error is occuring in between step 5 and step 6. After I click New Device > Facebook> and connect in Facebook, the error occurs back in the game before any other messages come up. It is the same Facebook account for both. I tried to attach a screen recording of the process but it didn’t let me upload a video
Thanks,
Chris
EA_Lanna
Community Manager
Community ManagerHi @chris123445678,
Hmmm, not sure what might be causing that. We might need to take a look. Could you send me your AllyCode in a DM. This link will help you locate it: http://bit.ly/AllyCode
- EA_Lanna
Hmmm, not sure what might be causing that. We might need to take a look. Could you send me your AllyCode in a DM. This link will help you locate it: http://bit.ly/AllyCode
- EA_Lanna
