Forum Discussion

lbergjr's avatar
5 years ago
Solved

Can’t link account to Facebook on iOS

Hello, I can’t link my acct to Facebook on iOS. Says go to hero’s settings in app and turn on tracking. There is no setting to do that. Thanks in advanced 

6 Replies

  • Dirtow's avatar
    Dirtow
    4 years ago

    That wasn't helpfully... Tracking wasn't even mentioned on the page at all...

  • whyoudo's avatar
    whyoudo
    4 years ago
    @EA_Barry This was completely useless information. Please read his question carefully and slowly then give us a better solution please. We are all very upset that we cannot play this game that we have paid you very good money for. Some service would be appreciated.
  • Angryschwoog's avatar
    Angryschwoog
    Seasoned Newcomer
    4 years ago

    I have the same issue.  You have to go into iPhone->Settings->Privacy->Tracking-> then swipe the toggle to allow Apps to Track.

    I am unfortunately unable to do this due to restrictions under the Device Manager (work phone with settings I cannot control).

    It would be nice if SWGOH could allow us to connect through Facebook browser and not require the SWGHOH App to have data tracking to do so.  I am at a loss on how to connect this phone.

  • Angryschwoog's avatar
    Angryschwoog
    Seasoned Newcomer
    4 years ago

    I found a workaround for my problem..  I had permanent MDM settings that didn't allow me to turn on app data tracking for the SWGOH app.  Due to this I was unable to migrate my account from Android to Apple because the Heroes app requires app data tracking to access their Facebook linking.    I used someone else's iPad, logged them out of their Apple Game Center, logged in with my credentials. I then did the normal Facebook transfer to link my SWGOH account to Apple Game Center.  With my SWGOH account now synced with Apple Game Center I was able to log into my personal device which was now linked properly.

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