Forum Discussion

TruffleExplorer's avatar
5 years ago
Solved

Canderous Ordo Shards Missing

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Generation 6 iPad
OS Version Newest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 541685949
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I can no longer get Canderous Ordo shards because they disappear before going into my inventory
Steps: How can we find the bug ourselves? Try farming Canderous Ordo in the cantina battles after the recent update.
Connection Type Wifi
Please select your region Australia
Country Australia

Ever since the new update whenever it tells me that I have earnt Canderous Ordo shards I will go to check how much I have and it will remain at 26/30. I have done it multiple times to no effect.

  • Hi @TruffleExplorer and thanks for the report.

    You last earned Canderous Ordo shards from Cantina Battle 5-C yesterday (which was after the update) to bring you up to your current total of 26. Since then, you have simmed the battle 5 times and have no received any Canderous Ordo shards. 

    This is possible as the shard drops are not guaranteed

    You do not appear to be missing any Canderous Ordo shards.

3 Replies

  • Hi @TruffleExplorer and thanks for the report.

    You last earned Canderous Ordo shards from Cantina Battle 5-C yesterday (which was after the update) to bring you up to your current total of 26. Since then, you have simmed the battle 5 times and have no received any Canderous Ordo shards. 

    This is possible as the shard drops are not guaranteed

    You do not appear to be missing any Canderous Ordo shards.

  • Oh ok sorry then, I must have not been reading properly. Sorry for that. It was just that I must have had miscounted so when I got those last shards that you say I must have checked a different character or something to see the numbers. Thanks for clearing it up though!

  • EA_UltraSlide's avatar
    EA_UltraSlide
    Icon for EA Staff rankEA Staff
    5 years ago

    No problem, if you have any further concerns on not receiving Canderous Ordo shards, we can take another look.

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