Solved
Cannot login on a new phone
So I got my phone stolen and fortunately, I got a hold of a new one rather quickly. I back up my iPhone every 3 months, so it's not the end of the world. I've set everything else up and I have to ...
Hi @jedinpm (& @SilasMisel sorry, didn't spot our post at the time, hopefully you got sorted since but if not...)
Our support team can help you out if you can have this information on hand from the lost account:
- Valid proof of purchase and
- Either the Player ID or Ally code from the lost account/account on the older device
^ They will need those details to pull up the account and help you get sorted on the new device. Without that information, their hands will be tied.
- EA_Lanna
