Product: Star Wars: Galaxy of HeroesPlatform:AndroidWhat type of device are you experiencing the issue with? Galaxy Tab S8+OS Version Android 12Ally Code: (Find it here: http://bit.ly/AllyCode ) 475-136-137What type of issue do you have? GameplayHow often does the bug occur? Every time (100%)Summarize your bug can't enter galactic challenge - just spins on loading screen. never times out. force close and relaunch - same thing.Steps: How can we find the bug ourselves? enter galactic challengeConnection Type WifiPlease select your region North AmericaCountry United StatesJust a loading screen.

@Darth_FreezeAlot The team is aware of the performance issues and is investigating the issue further.

Can't Enter Galactic Challenge | EA Forums

EA_Gunner
EA QV Team
10 months ago
@Darth_FreezeAlot The team is aware of the performance issues and is investigating the issue further.
Barbarossa5
Seasoned Ace
10 months ago
@EA_Gunner this is not a performance issue. Its a missing asset - env_nab_otoh_gunga_pre

That asset is only one background out of 5. wich means the bug only occurs 20% of times.

For players... just restart and try again
ymrsnw6nvu0x
Seasoned Newcomer
10 months ago
Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? Samsung galaxy s10
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 167771917
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug The game jamms when i open the battle naboo: jedi
Steps: How can we find the bug ourselves? Try openning the battle with gl leia . The first battle might work but the second battle surely jams.
Connection Type Mobile
Please select your region Europe
Country Roumania

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I have to close the game and start again
EA_Gunner
EA QV Team
10 months ago
Try to re-install the app.
ymrsnw6nvu0x
Seasoned Newcomer
10 months ago
I reinstalled the app and it worked a few times but now it jammed again
ymrsnw6nvu0x
Seasoned Newcomer
10 months ago
I used my mobile data to reinstall the app and it was useless.