Forum Discussion

6 years ago

Solved

can't log in via google play

Began today around 6pm cst. Tried multiple methods (clearing cache, reinstall, reboot, network change). I can log into my alt account, but not my main of over 3 years. Please help, TW beginning tomor...

technical issues

staabbj
6 years ago
Finaly got this working. The exact working on the menu items may be different depending on the phone you have but here is what I did
Settings
Apps & Notifications
App Info
Select to show all apps
Find and select Google Play Services
Select Storage
Select Manage space
Clear All Data
When I launched swgoh it gave me an error that play services needed to be updated.
I closed the message
Relaunched the game
It then prompted me to log into my google play account and connected without issue.

OneAndOnly995

6 years ago

Just found a way to play!! So, was having the same issue and solved it in an interesting way. Get another device, you can use bluestacks if you want, and try to make it work in that device. If you manage to get into swgoh with your account, you can then link that account to Facebook, then tap on settings, then on link an account and choose "This is the old device". Once you've done this, go to your first device and launch swgoh from a guest account. Then you should be able to go to settings, link a device ad then tap on "This is the new device".

Hope this can help!