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Igrona's avatar
Igrona
3 years ago
Solved

Can't login to webshop when domainname of emailaddress contains a minus-sign

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? all I tried (android, IOS, windows with different browsers) OS Version android ...
bug
  • EA_Gunner's avatar
    EA_Gunner
    3 years ago

    Thank you for the report. We've marked your report for further investigation.

    Workaround for now: Players can log in to ea.com and update their email addresses. Once email is changed, you should be able to log in to the webstore. 

PraetorGOH's avatar
PraetorGOH
3 years ago

The Webstore doesn’t let you enter an email with a minus sign (-) anymore. Therefor, everyone who linked an email adress from a provider who uses that sign within their domain can’t access the Webstore anymore. 

Is CG going to fix this issue and compensate players for the missed energy, crystals and opportunity to purchase packs?

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