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ChaosDragon1199's avatar
ChaosDragon1199
6 years ago

Cara Dune in Character Menu

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy A20e
OS Version don't know
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug My Cara Dune has this small 1 in a red circle on her character icon, indicating I can upgrade her some way. But there is nothing I can do. (Expect levelling her with training droids, but that is also the case for my other characters who don't have this problem.)
Steps: How can we find the bug ourselves? You just have to create an account with a Cara Dune, maybe it is necessary that you have her 3-star and 0/30 shards farmed for 4 star. (That was when the bug started on my game.)
Connection Type Wifi
Please select your region Europe
Country Austria

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Cara Dune Bug

bug

6 Replies

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    6 years ago

    Hi @ChaosDragon1199 and thank you for the report.

    Is your Cara Dune still in that state? And if so, can you please provide us with your ally code, so that we can investigate this? Please leave her in that state until we had the chance to have a look =) Thanks!

  • ChaosDragon1199's avatar
    ChaosDragon1199
    6 years ago

    Hi, thank you for replying even though it's just a minor bug that isn't harming the game at all.

    I confirm that my Cara Dune is still in that state.

    My ally code is: 748-121-182

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    6 years ago

    Hi @ChaosDragon1199,

    Quick update on the matter. We were able to reproduce the issue and have flagged it as a bug now. If it is not too much to ask, could you leave Cara in her current state? If not, that's fine too, but it would make it easier for us to investigate this further.

  • ChaosDragon1199's avatar
    ChaosDragon1199
    6 years ago

    Wow, I am proud to contribute to bug fixing in one of my favourite games!!!

    Of course I will leave her in her current state to help you as well as I can.

  • ChaosDragon1199's avatar
    ChaosDragon1199
    6 years ago

    Hi, I just wanted to ask, if you have already discovered how to fix the bug? I would love to hear a quick update about it.

    Furthermore, I wanted to know how long you need my Cara Dune in her current state.

    Kind regards from Austria!

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