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NobleCleric2's avatar
NobleCleric2
New Rookie
2 months ago

Charged for Jedi LSB but not credited, bundle disappeared.

I bought the Jedi LSB, but my card denied it as the bank thought my purchase may have been fraudulent. I see however I have been charged but not credited anything. I do not want crystal compensation, I want the Jedi Allies LSB content. I was credited kessel run rewards for the purchase but that is not important to me. Ally code is 715-334-931. Please help

bug
ios
technical issues

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  • NobleCleric2's avatar
    NobleCleric2
    New Rookie
    2 months ago

    The bundle briefly reappeared in the store, and when I clicked on it and it said there was a problem and to try again later. The bundle is now gone from the store again.

  • NobleCleric2's avatar
    NobleCleric2
    New Rookie
    2 months ago

    Issue resolved, I was able to cancel the pending transaction and the bundle appeared in game. Purchase worked the second time around. I don’t believe I was charged twice either.

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