Connection Error

Connection error. Can't load into game. Everything was fine till I tried to do padme event and then went into infinite loading screen. I then closed app and tried to reopen only to get loading screen into connection error. Please help me Obi-Wan Kenobi you are my only hope.

The_Last_Chef

technical issues

EA_Arrenai
7 years ago
Hey there, everyone!

The connectivity issues have been resolved. Here's some information from the forums:

CG_SBCrumb <SWGOH DEV TEAM> posted:

Hi folks,

We are aware that some players are having issues connecting to the game. The team is investigating the cause and will deploy a fix as soon as possible.

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We have found the issue and launched a fix just a few moments ago. This should resolve the connection issues in the next 30 minute but we will continue to monitor.

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Connection Issues appear to be resolved. If you continue to have problems, please head over to AnswersHQ

Thanks! Have fun out there!

Arrenai 🐱

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30 Replies

Gideon_Lovat
7 years ago
About a week ago, the game started minimizing itself, and would require it to be reloaded. Now, the game won't start and make it past the loading screen, and the loading screen has a dialogue box, but no text. It has the one blue button and the one green button, that usually appears for the update warning, but nothing is showing up in them.
I've force stopped the game, I've cleared the cache, the game, and my phone don't have updates, and the problem persists on both Wifi and data connections.
Prometheus4d
7 years ago
I was doing Padme's event. Cleared the 4th stage and it locked up not saying victory and when I tried to reconnect it was stuck on game updates then gave an connection error.
Prometheus4d
7 years ago
Same here. I replied to a different topic. I have gotten the connection Error -> There is an error with your connection. I rebooted my phone as well.
I was on stage 4 and it wouldn't give the victory and just stayed there. I closed the game and now I am getting the above error.
Hayden560
7 years ago
I was just doing the sith triumvirate raid when it just cut out
NJMartin58
7 years ago
Both iOS and Android. WiFi and cell service.
dylanstevens0010
Seasoned Rookie
7 years ago
Can't log in to play,
I've been trying to get in to the game to play but the game won't load. I've tried several times and even restarting my phone and still no way to get in.
Clairv0yance
7 years ago
same issue here. ios; wifi and cell service. maybe there server crashed from everyone running the event?
wdg96
New Scout
7 years ago
Same problem: iOS - Both iPhone and iPad - Both WiFi Connection and regular cell connection
f2p1234
7 years ago
Game gets stuck on loading screen
K1SFD
7 years ago
Same. iOS. iPad and iPhone WiFi, cellular. All saying I have a connection error. Connection is fine for other programs and web browser.