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P_Wing95's avatar
P_Wing95
7 years ago
Solved

Connection Error

Connection error. Can't load into game. Everything was fine till I tried to do padme event and then went into infinite loading screen. I then closed app and tried to reopen only to get loading screen...
technical issues
  • EA_Arrenai's avatar
    EA_Arrenai
    7 years ago

    Hey there, everyone!

    The connectivity issues have been resolved. Here's some information from the forums:

    CG_SBCrumb <SWGOH DEV TEAM> posted:

    Hi folks,


    We are aware that some players are having issues connecting to the game. The team is investigating the cause and will deploy a fix as soon as possible.

     

    ---

     

    We have found the issue and launched a fix just a few moments ago. This should resolve the connection issues in the next 30 minute but we will continue to monitor.

     

    ---

     

    Connection Issues appear to be resolved. If you continue to have problems, please head over to AnswersHQ

     

    Thanks! Have fun out there!

    Arrenai 🐱

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Gideon_Lovat's avatar
Gideon_Lovat
7 years ago

About a week ago, the game started minimizing itself, and would require it to be reloaded. Now, the game won't start and make it past the loading screen, and the loading screen has a dialogue box, but no text. It has the one blue button and the one green button, that usually appears for the update warning, but nothing is showing up in them.

I've force stopped the game, I've cleared the cache, the game, and my phone don't have updates, and the problem persists on both Wifi and data connections.

Prometheus4d's avatar
Prometheus4d
7 years ago

I was doing Padme's event. Cleared the 4th stage and it locked up not saying victory and when I tried to reconnect it was stuck on game updates then gave an connection error.

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