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43010gamer's avatar
5 years ago
Solved

Did not receive rewards for Fleet Arena

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iphone 7
OS Version ios 13.6.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 878621475
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Finished #1 in Fleet Arena and never received the rewards for it.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

My rewards were set to be received for 7:00 AM central time.  It is now 10:48 AM central and I have yet to receive them. I have restarted the app, turned the phone off and on.  Changed my wifi connection settings, tried on mobile and I have yet to receive them.

  • Hi @43010gamer and thanks for the report.

    We have checked our logs and we can see that you received the rewards for placing 17th in the Fleet Arena on 11/02/2020, 12:05:41pm GMT+0000.

    You claimed this in between your rewards for the Squad Arena and your Wat Tambor shards from the currently running TB.

1 Reply

  • Hi @43010gamer and thanks for the report.

    We have checked our logs and we can see that you received the rewards for placing 17th in the Fleet Arena on 11/02/2020, 12:05:41pm GMT+0000.

    You claimed this in between your rewards for the Squad Arena and your Wat Tambor shards from the currently running TB.

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