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FEAR8958's avatar
FEAR8958
Rising Hotshot
3 years ago

EA Swgoh Web Store only gives me prices in Canadian Currency

Currently my webstore shows all denominations in CAD, I've went as far as trying to checkout and even after putting my country in while inputting card info it still only gives me CAD I will not spen...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @FEAR8958 

Do you happen to be using a VPN? Also, try going to profile.ea.com and make sure your country is correctly set. Thanks!

FEAR8958's avatar
FEAR8958
Rising Hotshot
3 years ago

Not using a VPN and my EA profile says United States

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @FEAR8958 

    Thanks for getting back to me. Try using a Chrome browser and put it in incognito mode. Let's see if that helps.

    • FEAR8958's avatar
      FEAR8958
      Rising Hotshot
      3 years ago

      No change using chrome and incognito mode, still showing CAD denominations 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        3 years ago

        @FEAR8958 

        Thanks for checking. It would be good to contact an advisor to see if there's an issue with your account. To get in touch with one, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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