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Strella1981's avatar
Strella1981
Seasoned Newcomer
2 years ago

Email associated with SWGoH account

I´d like to change the email associated to my SWGOH account. I believe I already made the change on my EA account. How can I transfer the progress on my game to that email?
technical issues
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @Strella1981, 

Have you connected your game to an EA account before now? 

- EA_Lanna

Strella1981's avatar
Strella1981
Seasoned Newcomer
2 years ago

@EA_LannaI can log in to the webstore with the new email fine, and it shows my correct game crystals, but the game seems to be under the previous email still.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @Strella1981, 

    Interesting. That's odd behaviour. Would you have the Ally code for both accounts i.e. the account in your app and the account you're looking to recover? 

    - EA_Lanna

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