Thank you for your report. The team is aware of this bug and investigating the issue further.
A colleague at work has the same problem as you. Ally code 346-117-948
Personally, I have an error 9.0 problem when I'm picking up mod from the inbox. Ally code 452-157-594
See picture.
Changing connection type (wifi/stronger wifi / mobile data) or reinstalling game did not help get rid of the bug.
EA QV TeamThank you for your report. The team is aware of this bug and investigating the issue further.
One of our guild members, Ben Kryze (ally code 295-486-865) lost all of his Mods, even the equipped ones and he was insultingly told that he sold them. You have to unequip every mod before selling and I guarantee it that no real investigation was put in place towards his account.
As a guild member of his i will be looking to follow up on this and ensure that he is either fully compensated for a large number of mods and credits or to have his mods restored. I am gathering further information from him at this moment.
Can you please take the time to tell me exactly why someone would choose to sell all their mods except for 1 character?
Community ManagerCommunity Manager
