Solved
Error code when trying to recover an account
I just got a new IPhone and IPad but when I go to transfer the account I get an error code. I used to play on my wife’s IPad.
Hi 71l7cfskx4lw,
When heroes encountered the error code: 9.78, logging out and back into the client and trying again in-game got rid of it. As you're on iOS, could you try logging out of the Game Center and back in before loading up the game again? That should help resolve that error message.
- EA_Lanna
