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NPYN's avatar
3 years ago
Solved

Executor dreadnought pack is missing in the store

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XS MAX
OS Version 16.0.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 744-578-198
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Players from my guild could not purchase the star dreadnought pack (1250 crystals for 10 shards of Executor). Due to this many players CAN NOT receive the 7* Executor. The event is 1 time per month.
Steps: How can we find the bug ourselves? Look in the store - there is no such pack. Please also look at community posts here: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/260024/executor-packs-disappeared-from-store#latest
Connection Type Wifi
Please select your region Europe
Country Russia

Please see above. 

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