5 years ago
Facebook Connect - Unavailable on Android
I've filed a case (64567316) which multiple EA advisors have not been able to assist with. The option for Facebook connect is no longer present and I am unable to access my account. I am on a new device (the old device died).
It appears that this has happened before (most recently in April) and was supposed to have been resolved in the update April 29th. This has been reported on the forums as well by another user (https://forums.galaxy-of-heroes.starwars.ea.com/discussion/235106/facebook-connect)
Can we get a status and update on the timeline to get Facebook Connect working again so we can access our accounts?
- @Moridante Unfortunately, EA had to disable Facebook connect temporarily, due to some compliance changes with the platform. We do not know when it will be returned.
If you need to transfer your account, please open up,a customer support ticket through the in-game interface and let them know you need to link an iOS to Android account.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/233875/account-transfers-to-be-temporarily-disabled#latest