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Moridante's avatar
Moridante
5 years ago
Solved

Facebook Connect - Unavailable on Android

I've filed a case (64567316) which multiple EA advisors have not been able to assist with. The option for Facebook connect is no longer present and I am unable to access my account. I am on a new dev...
technical issues
GladOS-013's avatar
GladOS-013
Hero (Retired)
5 years ago
@Moridante Unfortunately, EA had to disable Facebook connect temporarily, due to some compliance changes with the platform. We do not know when it will be returned.

If you need to transfer your account, please open up,a customer support ticket through the in-game interface and let them know you need to link an iOS to Android account.

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/233875/account-transfers-to-be-temporarily-disabled#latest
  • Moridante's avatar
    Moridante
    5 years ago
    @GladOS-013 Thanks! I read that notice, but read it as moving between iOS and Android, not being able to log into Facebook Connect, and the last few advisors didn't even offer a transfer as an option. I'll give it another try -
  • mattrarick's avatar
    mattrarick
    5 years ago

    @GladOS-013 

    Do you know if I put in a ticket to move from iOS to android if I can continue to play on iOS (if I so choose) or once I move to android I can no longer play on iOS anymore?

    thank you

    • GladOS-013's avatar
      GladOS-013
      Hero (Retired)
      5 years ago
      @mattrarick You should be able to play on both.
  • Colleenie_246's avatar
    Colleenie_246
    5 years ago

    So how do we add friends without the Facebook activated?

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