Forum Discussion

LonzoKosmas's avatar
4 years ago
Solved

Feast not counting correctly

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 4A
OS Version Android 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 284-349-852
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug In the game mode conquest the counter showed that I needed only 6 more points to reach the next reward chest. I completed feats that total 20 pts and the counter showed that I needed 1 more point. It is bugged and I should have achieved the next reward chest
Steps: How can we find the bug ourselves? See if the feats were showing for the correct amounts and add up to the correct total.
Connection Type Mobile
Please select your region North America
Country United States

 In the game mode conquest the counter showed that I needed only 6 more points to reach the next reward chest. I completed feats that total 20 pts and the counter showed that I needed 1 more point. It is bugged and I should have achieved the next reward chest. To top off, I spent money to buy crystals so I could achieve the next reward chest. This game mode has too many bugs and many people are very unhappy.

I tried contacting help through the app and they went ghost.

  • Hi @LonzoKosmas and thank you for the report.

    We checked the logs available to us and according to them, all the feats you cleared/completed at the end were counted correctly. The last feat you completed was the Potency down feat that was completed on 15.09.2021 07:52 am GMT+1. The other feats were cleared more than an hour before that and all counted correctly as well according to our logs.

3 Replies

  • Hi @LonzoKosmas and thank you for the report.

    We checked the logs available to us and according to them, all the feats you cleared/completed at the end were counted correctly. The last feat you completed was the Potency down feat that was completed on 15.09.2021 07:52 am GMT+1. The other feats were cleared more than an hour before that and all counted correctly as well according to our logs.

  • LonzoKosmas's avatar
    LonzoKosmas
    4 years ago

    Thank you for your reply. Did the value of the feat stay the same during Conquest? 

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    4 years ago

    Yes, all the feats have their rewards defined when a conquest starts and don't change in between.

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