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Angelus2293's avatar
Angelus2293
7 years ago

Find gear function not working

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Android Phone
OS Version ?
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Find gear function is not working at all! You select a certain gear piece click find and most times it will just show raids it drops in or notbing at all. All this knowing for a fact the gear you're looking for is one of the stores.
Steps: How can we find the bug ourselves? Play the game!!
Connection Type Wifi
Please select your region South America
Country

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Find gear function is not working at all! You select a certain gear piece click find and most times it will just show raids it drops in or notbing at all.
All this knowing for a fact the gear you're looking for is one of the stores.

And I've tested whether you searching for the prototype or the salvage, and the results are exactly the same!

bug

5 Replies

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    7 years ago
    Can you provide more information? Gear find works for me.

    Please provide some examples of which gear you are trying to search for, your ally code, and your specific Android device model.

    Keep in mind that the find option only shows where you can find them at that moment. So if gear is not currently in a particular store at the moment of searching (even though it sometimes appears there), then that store will not appear as a source in your search. Similarly, only active raids will appear if that gear is a possible reward from the raid.
  • kcwar9's avatar
    kcwar9
    7 years ago

    I have an android phone and tablet. The phone is android ver6.0.1. Tablet is 4.4.2. Some items only show up as available in weekly and raids. It doesn't matter if on wifi or 4g lte. In USA

  • crzydroid's avatar
    crzydroid
    Hero (Retired)
    7 years ago

    With the find button now available for all levels of a piece of gear, you are most likely not clicking down to the right level first.

  • ChristophIV's avatar
    ChristophIV
    Hero+
    7 years ago

    Hi there,

    As crzydroid said, you are searching for full pieces, not salvage. This is what you searched for and the result in the first screenshots in this post.

    The second image (three screenshots) shows what you should press BEFORE hitting "find" to seek the salvage and the results.

    Hope this helps!

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