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Player_9jgtel8l's avatar
3 years ago
Solved

Fleet & Squad Arena Frozen

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 13
OS Version 15.6.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 573-587-191
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Since the update at 17:15 EST on 10/12/22, I have at least two identified problems: 1. Squad arena battles fail to load - the game freezes during the “loading” screen. 2. Fleet battles freeze during 3rd enemy reinforcement. I have cleared cache, deleted/reinstalled my game, used wifi and data connection - all of which do not help problem.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

See screenshot below 

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