Missing crystals

I got crystals for my other two accounts but not my main account that is over 8.5 million  you guys have alot wrong with the game right now there is about a ten seconds wait every time I hit the button to buy something in the store but I hope that the sign in issues are about fixed  so we didn't get crystals from hondo because why we have to many already or you guys only give out the minimum amount like always and this being so messed up right now not many people are going to risk buying anything scared we won't get it and your not the fastest on fixing the game it's been broken and people can't even get into their accounts I missed a tw a raid and championship arena so ty guys my allies code is 861-542-246