Forum Discussion

SfYa33's avatar
4 years ago
Solved

GAC - wrong rewards

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Huawei BLA-L29
OS Version 10.0.0.182
Ally Code: (Find it here: http://bit.ly/AllyCode ) 739-964-642
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I was promoted from chromium 1 to Aurodium 2 but I received the wrong rewards at the end of the championship (bronzium rewards) : 670 crystals instead of 1515 (as well as credit and GAC currency). Moreover, I didn't got any rewards from the weekly gac results even if I did all my 3 combats.
Steps: How can we find the bug ourselves? See screen attached
Connection Type Wifi
Please select your region North America
Country France

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Huawei BLA-L29
OS Version 10.0.0.182
Ally Code: (Find it here: http://bit.ly/AllyCode ) 739-964-642
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I was promoted from chromium 1 to Aurodium 2 but I received the wrong rewards at the end of the championship (bronzium rewards) : 670 crystals instead of 1515 (as well as credit and GAC currency). Moreover, I didn't got any rewards from the weekly gac results even if I did all my 3 combats.
Steps: How can we find the bug ourselves? See screens attached
Connection Type Wifi
Please select your region North America
Country France

Screen of what I received in-game + actual rank

  • Hi @SfYa33 

    We have now brought this to the attention of the team for further investigation.

    Please keep an eye on the Dev Announcements and News section of Official Forum for future updates on this.

    We have also checked your account. You received the following for the position you earned in the weekly event (3 battles) on January 10th at 10:32:01pm UTC.

    • 1500 Championship Currency.
    • 150 Mk I Guild Event Tokens.
    • 500 Crystals.
    • 2 Ability Material Zeta.
    • 3 Ability Material Omega.
    • 40 Mk 1 Power Flow Control Chip.
    • 35 Mk 1 Fusion Coil.
    • 50 Mk 1 Amplifier.
    • 50 Mk 1 Capacitor.
    • 2 Ability Material Mk III.
    • 20 Mk 2 Pulse Modulator.
    • 8 Mk 4 BAW Armor Mod Salvage.
    • 8 Mk 6 Merr-Sonn Thermal Detonator Salvage.
    • 3 Mk 1 Sienar Holo Projector.
    • 8 Mk 6 CEC Fusion Furnace Salvage.
    • 3 Mk 2 Merr-Sonn Shield Generator.
    • 7 Mk 3 Czerka Stun Cuffs Salvage.
    • 8 Mk 3 Sienar Holo Projector Salvage.
    • 7 Mk 5 Arakyd Droid Caller Salvage.
    • 7 Mk 3 Carbanti Sensor Array Salvage.
    • 7 Mk 4 Sienar Holo Projector Salvage.
    • 8 Mk 5 BAW Armor Mod Salvage.
    • 7 Mk 5 A/KT Stun Gun Prototype Salvage.
    • 8 Mk 1 Zaltin Bacta Gel Prototype Salvage.

2 Replies

  • Hi @SfYa33 

    We have now brought this to the attention of the team for further investigation.

    Please keep an eye on the Dev Announcements and News section of Official Forum for future updates on this.

    We have also checked your account. You received the following for the position you earned in the weekly event (3 battles) on January 10th at 10:32:01pm UTC.

    • 1500 Championship Currency.
    • 150 Mk I Guild Event Tokens.
    • 500 Crystals.
    • 2 Ability Material Zeta.
    • 3 Ability Material Omega.
    • 40 Mk 1 Power Flow Control Chip.
    • 35 Mk 1 Fusion Coil.
    • 50 Mk 1 Amplifier.
    • 50 Mk 1 Capacitor.
    • 2 Ability Material Mk III.
    • 20 Mk 2 Pulse Modulator.
    • 8 Mk 4 BAW Armor Mod Salvage.
    • 8 Mk 6 Merr-Sonn Thermal Detonator Salvage.
    • 3 Mk 1 Sienar Holo Projector.
    • 8 Mk 6 CEC Fusion Furnace Salvage.
    • 3 Mk 2 Merr-Sonn Shield Generator.
    • 7 Mk 3 Czerka Stun Cuffs Salvage.
    • 8 Mk 3 Sienar Holo Projector Salvage.
    • 7 Mk 5 Arakyd Droid Caller Salvage.
    • 7 Mk 3 Carbanti Sensor Array Salvage.
    • 7 Mk 4 Sienar Holo Projector Salvage.
    • 8 Mk 5 BAW Armor Mod Salvage.
    • 7 Mk 5 A/KT Stun Gun Prototype Salvage.
    • 8 Mk 1 Zaltin Bacta Gel Prototype Salvage.
  • SfYa33's avatar
    SfYa33
    4 years ago

    Hi, 

    Thank you for your quick reply, I'll wait for further information and hope that we will all eventually receive our rewards.

    OK for the weekly rewards, it's a possibility that I click and got it without having a proper look at it... Although it's still quit odd that I receive a message saying I did not participate to this week (or daily) fight... Any thought on this?

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