Forum Discussion
Hi @zellaccio,,
We can't offer the level of support you're looking for on the forums. For missing content cases, you'll need to stick with the support team. Can you send in a ticket from in-game? This thread will outline how: How to contact support
- EA_Lanna
so , customer service finally replied , they asked me to open another ticket, I followed the instruction .
the new ticked got closed as duplicate .
i relied to the original ticket , and I was asked to open again the same ticket with the same instructions.
could you please escalate it to someone ? i feel that the people that take care of ticket don’t even bother to read , they just copy and paste from some script , except for :
This is Daphne
This is Anna
. everything else is a copy and paste from somewhere .
my original ticket is 1141940371
The one I was asked to open, and it was tagged duplicate is 114241861