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zellaccio's avatar
zellaccio
Seasoned Traveler
4 years ago

Galactic challenge missing rewards :

I have not received any rewards for the following :

Kashyyyk: Sith 📷 vs Galactic Republic (E) 6/10

 

 

 

Coruscant: Inquisitor 📷 vs Jedi (E) 6/6

 

Malachor: Bounty Hunter 📷 vs Rebels (E) 6/5

 

i have contacted support in game , and they told the standards  message to shut me down : and that was on June 11. 

 

13 Replies

  • zellaccio's avatar
    zellaccio
    Seasoned Traveler
    4 years ago

    I can’t resume the existing ticket , as it is in progress , or duplicate .

    and in game I’m messaging them every day, and still no answer ..

    I get it itms out of duty/ power / responsibility , but .. how does that work ?  Is there someone can help me on this ? The support team  is clearly not supporting . 
    that’s like.. ridiculous ?

  • zellaccio's avatar
    zellaccio
    Seasoned Traveler
    4 years ago

    @EA_Lanna  well, is not working . I’m keep on talking with support, and they are asking me the same question , and no answer or help!

    there should be some type of escalation ? Supervisor ? Team leader ? Manager ? Someone that can read a message and understand ?!? I have been asked 5 times my ALLY ID !!!  I think this is the point that they Don’t even read the messages !!! I have 4 galactic challenge rewards missing , no one that help me, and it’s so frustrating I ‘m just been asked the same question over and over and over ?!?!

    i need to escalate my ticket to someone !

  • zellaccio's avatar
    zellaccio
    Seasoned Traveler
    4 years ago

    This is rich …!!! They’re asking me to contact you on the forum .. so .. who is going to help me ???

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