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ParPar52's avatar
ParPar52
9 months ago
Solved

Galactic Legends Rey tier 3 crash

Every time I start tier 3 for GL Rey, it sticks to the loading screen with music still playing in the background. Then after waiting it freezes and crashes. It still uses my GL light side currency as...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    9 months ago

    Thanks for the additional details.

    It might be related to the currently increased crash rate on specific devices (including S23). We have added your details to our investigation.

EA_HighCommand's avatar
EA_HighCommand
Legend
9 months ago

Hi @ParPar52, and sorry to hear that.

Can you prove us with the following details, please?

Ally code:

Date and time this occurred

Device you experiencing the issue on

iOS or Android version of the device

Thanks!

ParPar52's avatar
ParPar52
9 months ago

Ally code: 411-447-578

When: 29 May 2024 1000pm

The device I use is a samsung S23

  • EA_HighCommand's avatar
    EA_HighCommand
    Legend
    9 months ago

    Thanks for the additional details.

    It might be related to the currently increased crash rate on specific devices (including S23). We have added your details to our investigation.

    • Scimitar002's avatar
      Scimitar002
      8 months ago

      I have encountered this issue 3 times in a row with Rey Tier 3 event as well. On Tab S9. (Twice yesterday, once today about 10mins ago. Will test on my phone (dif generation) when I get enough light side currancy again). 

      • Scimitar002's avatar
        Scimitar002
        8 months ago

        Worked on my s21

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