Game-Breaking Error 153.0 – Stuck in Restart Loop in SWGoH - Strong Internet

Hi EA_Lanna,

Thank you for your reply.

Unfortunately, it has now been three full days and the issue is still ongoing. I am still getting the same Error Code 153.0 and I am completely locked out of my account. This has become incredibly frustrating.

Here are the details you asked for:

Device: I play daily using either Bluestacks on PC or Android mobile, depending on whether I'm at home or at work.

Google Account: The account is linked to an older Google account that I’ve been using for years to play.

Ally Code: 289-935-152

I also want to mention that months ago I reported a similar issue: I was trying to unlink my EA account, but I kept receiving the same error. I never received proper help, and I ended up being stuck using this old Google account.

Now, with this new error, I can’t access the game at all – not on Bluestacks, not on mobile. I have tried everything: clearing cache, reinstalling, switching connections, restarting both device and router – and nothing works.

This is unacceptable. I’ve put a lot of time and money into this account, and the lack of help from EA and SWGoH support feels like complete disregard for your players.

Please escalate this issue urgently. I need real support, not more basic troubleshooting.

Thank you!!