Forum Discussion

statix43's avatar
statix43
Rising Novice
30 days ago

Kix Event Tier 1 - Missing Rewards

I completed an in game event for the new Marque character, Kix. After completing the battle, the game hit an error which said I needed to restart. After loading back into the game, the game registered that I completed the battle, but did not give me the 55 shards for Kix as a reward.

Screenshots attached to show me total number of Kix shards, completion of tier 1, and the results of my surge pack that I purchased before doing the event.

I did the event on the PC client. I had the event on auto and had opened up the chat window when the error occurred. I am not sure if this is related at all.

5 Replies

  • statix43's avatar
    statix43
    Rising Novice
    30 days ago

    Forgot to mention my ally code is 139222121 in case this is needed.

  • statix43's avatar
    statix43
    Rising Novice
    29 days ago

    I've since completed tiers 2 (10 shards) and 3 (10 shards). I also purchased the episode pass (20 shards). bringing my total shards to 136. I'm still missing 55 from tier 1 though.

  • bolima85's avatar
    bolima85
    Seasoned Newcomer
    29 days ago

    I have the same issue. I didn’t receive my 55 shards from tier 1. I only have shards from the 5 cards bundle (36 shards in total).

     

    Ally code *

  • statix43's avatar
    statix43
    Rising Novice
    24 days ago

    the missing 55 shards has made me miss additional shards that I would have gained during the event by being in the next tier. additionally, if i had those shards and was closer to 7 stars, i would have bought more to get the datacron. i haven't purchased the additional shards because there is no guarantee that i'll receive any missed shards. this is incredibly frustrating to say the least.

  • statix43's avatar
    statix43
    Rising Novice
    21 days ago

    The event is over and I wasn't able to bring him up to 7 stars. Feeling a bit defeated as if this didn't happen on day 1 of the event, I would have purchased enough shards to get him to 7 stars.

    EA_Gunner​ is there any chance I could get assistance on this one? Please and thank you for any assistance/info you're able to provide!

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