Solved
Game crashes after new TU
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy S21 Ultra OS Version Android 12 Ally Code: (Find it here: http:...
Forum Discussion
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Game Freeze while in loading screen
OS Version Android Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 193-799-527
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Everything is fine until yesterday update (mod QOL update). After this update I suffer from game freeze a lot of time. It's happened in every game mode. First, it's happened to my fleet arena. Just after I enter the battle while I'm waiting at loading screen the loading icon that always spin at the center of the screen just freeze. the audio still ongoing. I'm waiting for a few minutes, but it's still freeze then I shut it down. after relaunch into the game, I'm going to fleet arena screen and saw the clock is already count so I lose one battle attempt. It's happened to Conquest too. Freezing at loading screen for a few times. It's happened in Galactic challenge too at the same point at loading screen. But the severe part is when it happened to my Territory War attack. Freezing at loading screen cause me one good team and it's count on enemy team at 1 successful Def. So tomorrow I have a GAC match. This thing will cause me lost for sure. Pls do something.
Steps: How can we find the bug ourselves? Just play the loading screen will freeze at you like 1 out of 10 time
Connection Type Wifi
Please select your region Asia
Country Thailand
Game freeze at this loading screen
Same thing happened to me in GAC. Was about to go with my Sith Empire against a Maul+Mandalorians team and never got the chance to play because the screen froze while loading the battle. Made me change my planned strategy and lost the GAC. As a F2P the GAC is a very important crystal income for me and it's frustrating to lose because of a bug that used to be on the Sith Eternal Event until a few short months ago
Truth. This is NOT the game mode to have a game crash in. Also happening to me in Conquest as well, resulting in burnt energy there with nothing to show for it.
Yes! happening in conquest is the worst! happened 3 times for me.
I lost 3 matches in. Conquest today because of loading screen. I'll send a request for energy back each time it happens even if they say they won't.
