Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S21
OS Version Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 957-254-583
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Game has been freezing on the loading screen when attempting to load into battles since the 9/14 update. Freezes use energy/squads. Has happened 3 times to me in GAC, 1 time in TB, 1 time in TW, and 4 times in conquest. 2 of the 3 GAC freezes have directly resulted in losses which makes this behavior extremely problematic.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States
Game constantly freezes while trying to load into battles.