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DeeeszNuttzz's avatar
DeeeszNuttzz
7 years ago
Solved

Game Crashes iPhone 6 - I have Crash Logs, Know Cause, and Workaround

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone 6 OS Version 12.1.4 Ally Code: (Find it here: http://bit.ly/AllyCode ) 3...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    7 years ago

    Thank you for the report. We are aware of this specific issue and are already investigating this.

GladOS-013's avatar
GladOS-013
Hero (Retired)
7 years ago
To be fair, one of the EA employees did respond here that it's being investigated. However, the Support here does not actually fix the bugs - they identify issues and escalate those to the developer team.

So we won't know the status of these problems until either someone posts an announcement on the forums, or they are fixed in a patch.
Putts66's avatar
Putts66
7 years ago

So is there some kind of help we I Phone users are going to get? Or is that part of the fan base too small too worry about, because I am almost ready to quit over this and I have been playing since SWGOH was introduced.

  • DeeeszNuttzz's avatar
    DeeeszNuttzz
    7 years ago
    Putts66
    Thats a good question. However, think of it this way, iphone 6 is EOL and probably will hardly be used by anyone 1-2 years from now. So, they would need to consider development time, what other projects would need to be postponed, the cost to fix it, etc. and decide if its worth it. I have kind of accepted it wont be fixed and am looking at alternatives. You may consider using an android emulator on your PC for TW. Thats what I plan on doing. Or I will get a kindle for 20-40 bucks, install google play, and get the app on there for TW. Either way, Im gunna start moving on.
  • Telban's avatar
    Telban
    7 years ago

    Exact same problem, but it's getting worse and worse! The game crashes during half my fight in TW. Now, it happens in Arena as well, and today, I had a crash during the HAAT raid... Almost 20 minutes in, close to a 3 phases solo, and score 0... This game is getting unplayable!

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