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oprubninja777's avatar
oprubninja777
Rising Rookie
3 years ago

Game crashes should not burn toons or advance battle counts

Product: Star Wars: Galaxy of Heroes Platform:Android Tablet What type of device are you experiencing the issue with? multiple OS Version multiple Ally Code: (Find it here: http://bit.ly/AllyCode...
bug
EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
3 years ago
@oprubninja777 Are you using flight mode during the battles? Or disconnecting your device from Wi-Fi or mobile data?
oprubninja777's avatar
oprubninja777
Rising Rookie
3 years ago

Sometimes but not always. Same goes for guild members.

    • oprubninja777's avatar
      oprubninja777
      Rising Rookie
      3 years ago

      That is not the issue. The issue is that when the game fails (regardless of the reason), it should not burn the toons or advance battle counts. The problem occurs with or without airplane mode, cell or wifi. Airplane mode is a red herring. THE CRASHES ARE NOT THE ISSUE. I accept that you will always have bugs in software but what you do about it is what matters. Burning the battle as if the player lost because your game crashes is the problem. It is a software design/quality issue.   

      • EnigmaPotatoes's avatar
        EnigmaPotatoes
        Seasoned Ace
        3 years ago
        @oprubninja777 Because the game only communicates to the servers at the start and the end of the battle, there is no way to distinguish the difference between a game crashing and someone force closing the game.

        If they those battles did not count people would abuse the system like crazy.

        It sucks but that's just the way it is.

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