Forum Discussion

4 years ago

Solved

Game does not launch

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Galaxy A10 OS Version Android 10 Ally Code: (Find it here: http://bit.ly/AllyC...

bug

EA_UltraSlide
4 years ago
Hi guys,

Several players who have ran into this issue reported chat clearing the game cache (Android / iOS) resolved the issue for them.

Others have reported that a fresh reinstall also helped (if you reinstall, please make sure that your game is linked to Google Play or Game Center).

hgertcher

4 years ago

I am having the same issue on Android 11 on a OnePlus Pro 7 in the US. I don't know my ally code and can't get it since I can't log in to the game. Was able to log in for a few minutes yesterday after deleting the game and reinstalling it.