Game froze entering Tier IV of Lord Vader event
Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Samsung S6 tablet
OS Version Android 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 932894889
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug When trying to enter Tier IV of the Lord Vader event, my game froze on the loading screen. I lost my 70 tickets without the chance to even try playing the event. Please return the tickets to me if possible, as I spent a lot of crystals to farm for them.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States
When trying to enter Tier IV of the Lord Vader event, my game froze on the loading screen. I lost my 70 tickets without the chance to even try playing the event. Please return the tickets to me if possible, as I spent a lot of crystals to farm for them.
Attached is a screenshot of where the game froze.
Hi @amperrine and sorry to hear that.
We have taken a look at the logs available to us, but were unable to see a reason for the freeze that you encountered.
Please take a look at our Troubleshooting Guide in the hopes that it helps in the future!
Unfortunately, we will be unable to refund the Dark Side tickets used, sorry!
