game lag since relic release
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? moto g6 and bluestacks on pc.
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 328-868-864
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug game lags horribly, crashes and freezes
Steps: How can we find the bug ourselves? play the game
Connection Type Wifi
Please select your region North America
Country United States
the lag issues have made the game unplayable since the relic update went live. the game freezes, crashes, lags to where i can click one thing every minute or two (took me over 10 minutes just to select a character to view their mods) many of my attempts to do raids, GAC fights, TB battles, arena and other general events end in total loss of team, points and rewards.
from what i can gather this is a fairly common issue, yet the only mention of it is in the release notes for the relic update release. since the forum mod kyno keeps moving any forum posts to archived, my friends and others who went to forums to see if anyone else had the issue, they were not finding all these complaint threads that kyno archived, thus had no idea anyone else was experiencing the problems. for that very reason i think EA/CG is not totally aware of how damaging this issue is for many of us, or how large scale this may be. there no stickies, no updates, nothing to address any of this on forums other than at the bottom of a very long release notes when update came out you stated 'We are aware and investigating the lag issues that appeared with yesterday’s soft launch. We are currently working on a potential fix'
this problem occurs on my moto g6 phone running android os 9, it happens on my tablet running older version of android, and it happens in bluestacks.
first off please have someone address this on forums so anyone who comes there for support can see that others are having an issue also, and add their experience. an announcement, a stickie, whatever would be a good start.