Forum Discussion

dkonczal's avatar
6 years ago
Solved

Game lock-up during GAC

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Mot Z3
OS Version 12.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 522544633
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Game Froze during GAC
Steps: How can we find the bug ourselves? Play GAC - unsure why this happened
Connection Type Mobile
Please select your region North America
Country United States

First - could not submit from portable due to form not working correctly - horrible experience 

Game froze fighting a GG team during GAC - Lost my Meta counter with no toon being killed despite seeing in screen shot.0000 B2 was dead 30 seconds in - NO way to recover due to issue on CG side -

  • Hi @dkonczal and sorry to hear that.

    Looks like your game crashed completely during that battle and as a result, no battle progress was recorded. That is the intended behavior to prevent abuse.

23 Replies

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 3 hours ago
27,233 Posts