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dkonczal's avatar
6 years ago
Solved

Game lock-up during GAC

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Mot Z3
OS Version 12.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 522544633
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Game Froze during GAC
Steps: How can we find the bug ourselves? Play GAC - unsure why this happened
Connection Type Mobile
Please select your region North America
Country United States

First - could not submit from portable due to form not working correctly - horrible experience 

Game froze fighting a GG team during GAC - Lost my Meta counter with no toon being killed despite seeing in screen shot.0000 B2 was dead 30 seconds in - NO way to recover due to issue on CG side -

  • Hi @dkonczal and sorry to hear that.

    Looks like your game crashed completely during that battle and as a result, no battle progress was recorded. That is the intended behavior to prevent abuse.

23 Replies

  • dkonczal's avatar
    dkonczal
    6 years ago

    another day another Lockup and still no response from the dev team - this time in phase 8 of the Forest moon event tier 2 - 20 minutes of game time lost just like that - 

  • another lock-up on Arena today - but lock-ups dont occur in this game - this is really interesting that Zero CG resources have addressed

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