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chack71's avatar
7 years ago

Game randomly freezes up during arena battles

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? OnePlus 6T
OS Version 9.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 664-642-786
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug During Arena battles the game just stops responding and freezes. This have happened approximately 8-10 times since I installed the game on the phone. For some strange reason it often happens often when my CLS, Chewie, RHan, GAT, (DN/R2/OB) team is up against Revan teams, and Revan have just marked one of my toons. I've tried to clear application data and even reinstalled the game, but the error still returns randomly.
Steps: How can we find the bug ourselves? Not sure, since I never had this problem on my former phone. But there seams to be happening more often against opponents that just used some kind of AoE attack with many animations (Revans Direct Focus, Darth Sions Tornment etc). I have experienced these freezes both on WiFi and on Mobile connections.
Connection Type Wifi
Please select your region Europe
Country Norway

Picture taken just after the game freezed during a battle.

45 Replies

  • What is it with Ewoks vs FO???

    Third time this happens. Mass assist from Chirpa and then the dreadful freeze. Enough said. I'm quitting!

  • I have reinstalled many times and gone through the troubleshoot-steps, still freezes up during battles. Any fix coming? This is on Oneplus 6t

  • I have exactly the same freezes on my OnePlus 5. This was not the case 6 months ago.

    When it freezes, I usually hear a high pitch tone and have to restart the app.

    I've completely stopped using Ewoks on offense and Try to run Geos in a simulator.

    Yes, every mass assist is susceptible to this bug.

    Very frustrating. I'm clearing all other apps before launching SWGOH and have enough RAM/storage.

  • big007hasek's avatar
    big007hasek
    Seasoned Novice
    6 years ago

    Have to say had the same issue but during mass attack on auckley in ds geo TB special mission. 

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