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ChaplainTrooper's avatar
ChaplainTrooper
8 years ago
Solved

Game removed me from my Guild - Lost all Guild Activity progress

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone OS Version iOS 11.4 Ally Code: (Find it here: http://bit.ly/AllyCode ) 5...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    8 years ago

    Hi @ChaplainTrooper and thank you for the report.

    We've already flagged this for further investigation.

    Unfortunately, we can't help with any compensation in that scenario, sorry.

GladOS-013's avatar
GladOS-013
Hero (Retired)
8 years ago
Unfortunately we had a guild mate about a month ago who got "member left guild" about 1-2 hours after joining us...right after a Territory Battle started.

Customer service was unable to let him contribute to the TB, and both the guild and he suffered as a result, and he received no compensation for being removed.

So the bug reports help them fix this, but I wouldn't expect compensation. ☹️
ChaplainTrooper's avatar
ChaplainTrooper
8 years ago

Thanks for replying. It's at least good to know that I'm not alone. I'm just praying the developers can help with a solution/compensation for me. I know they do it for widespread bugs, but I don't know that they would do it for a bug that seems pretty small. 

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