I purchased Lightspeed Bundle 3 on the 26/02 at 9pm BST through the gift option. The money has been taken from my account but the pack hasn't been sent to my intended person.
I have tried to raise this on EA help but I am yet to receive a response.
Could I please get some help?
Thank you, I'll go to EA Help now
EA QV TeamI haven't had a response from EA help since Tuesday 27th February when they asked for my account details which I provided on the 28th.
EA QV Team213-693-628
EA QV TeamI bought the pack as a gift for my friend, ally code 874-787-673, and he hasn't received the pack, i can see his roster doesn't reflect it. I'd like him to get the pack or if not possible a refund please.
I bought the pack for myself a few months back so not in need.
EA QV TeamThe packs weren't available to be bought in game by myself on the 26/02 it was just a gift option. Can you advise how it was sent to myself?
EA QV TeamCan you make LS bundles longer in store? Some people still have issues. One week more in store can help. Is it possible? I want buy it too, but waiting
Community ManagerCommunity Manager
